by Sean Silverthorne, Editor, HBS Working Knowledge
Managing the Gamer Generation: "They are different from you and me, this generation born after 1970. They grew up with a finger on the keyboard and an ear to the cell phone, and in a world where the forces of globalization have broken down national barriers like no time in history."
http://hbswk.hbs.edu/item.jhtml?id=4429&t=innovation&nl=y